FinTech Adoption in Palestine
نویسندگان
چکیده
This study aimed to investigate the extent which financial technology (Fintech) is adopted in Palestine from perspective of bank customers. The researcher meant analyze various, significant dimensions such barriers, advantages, components and risks adopting (Fintech). a descriptive-analytical approach using questionnaire as main tool for study. population consisted clients or customers; sample (500) customers most important Palestinian banks was selected randomly. concluded that level total adoption medium; findings also showed high relative significance both barriers Fintech, especially with regard preference traditional banking operations transactions over use electronic services due absence clear laws legislations aim protect dealings services. Furthermore, results importance advantages has decreased despite reduction transaction costs by exempting any commissions / fees. With demographic variables, found there were no differences could be attributed participants' gender, age they work for, while variables city located educational participants. several recommendations; need administrations enhance their customers' confidence providing an adequate technical infrastructure Palestine.
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ژورنال
عنوان ژورنال: International Journal of E-business Research
سال: 2023
ISSN: ['1548-1131', '1548-114X']
DOI: https://doi.org/10.4018/ijebr.318662